Ola S1 & S1 pro ( electric scooter ) Backrest with cushion - Black

* Returns and replacement are accepted only in the case of  any damage in transit or wrong product Delivery 

* Change of mind after dispatch or after receiving the product will not be considered as valid reason for returning the product

* Any return/replacement request should be made within 7 days including the day of delivery 

* For any damaged shipments in transit return /replacement request should be made within 2 days 

* All the products needs to be placed in their original packing without any usage of product

*  Kindly note that the final price mentioned above will be inclusive of additional shipping for some products so that actual MRP and the listed price might differ , feel free to reach out to us at support@sparify.co for any queries regarding the same 

We accept returns and replacement ,

we always strive to deliver the best quality and right part to our customers but if you are facing any difficulty we are happy to help you

Steps to follow : 

1. Email us at support@sparify.co with your order id and stating the issue or you can also text us in WhatsApp 

2. we will arrange for a return pick up within 24-48 hours 

3. We will proceed the refund/replacement on the same day after quality check 

We have 7 days returns and exchange policy and in case of damage at arrival dispute to be raised within 2 days of delivery and to be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like headlamps , electrical parts , fibre parts or pre ordered items

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 Cancellation

We accept order cancellation only if the order has not been dispatched yet. Please email us on support@sparify.co for any cancellations.