KTM Duke /RC brake lever
Brand- KTM GENIUNE
TERMS AND CONDITIONS
* Returns and replacement are accepted only in the case of any damage in transit or wrong product Delivery
* Change of mind after dispatch or after receiving the product will not be considered as valid reason for returning the product
* Any return/replacement request should be made within 3 days of delivery
* All the products needs to be placed in their original packing without any usage of product
We accept returns and replacement ,
we always strive to deliver the best quality and right part to our customers but if you are facing any difficulty we are happy to help you
Steps to follow :
1. Email us at firstname.lastname@example.org with your order id and stating the issue or you can also text us in WhatsApp
2. we will arrange for a return pick up within 24-48 hours
3. We will proceed the refund/replacement on the same day after quality check
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like headlamps , coils , fibre parts
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Cancellations made within 24 hours after placing an order , will receive a 100% refund. Cancellations made within 3 - 6 days will incur a 20% fee.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.