Quick and Hassle-Free Returns & Exchanges at SPARIFY

    Returns Policy

    1. Eligibility for Returns: Returns are accepted under the following conditions:

      • Damaged in transit
      • Wrong product delivered
      • Product compatibility issues (customer to verify before purchase)
    2. Timeframe for Returns:

      • Damage/Wrong Product: Report within 2 days of delivery.
      • Other Returns: Initiate within 7 days of delivery.
    3. Refund Processing for Mistaken Orders only:

      • Orders below ₹500: Logistic charge deduction of ₹100.
      • ₹501 - ₹999: Logistic charge deduction of ₹140.
      • ₹1,000 - ₹5,000: Logistic charge deduction of ₹200.
      • ₹5,001 - ₹15,000: Logistic charge deduction of ₹300
      • ₹15,001 - ₹25,000: Logistic charge deduction of ₹700
    4. Condition for Returned Items: Products must be returned in their original condition and packaging.

    5. Non-Returnable Items: Specific items such as headlamps, electrical parts, spark plugs, fiber parts, or pre-ordered items are non-returnable.

    6. Refund Method: Refunds will be processed to the original method of payment.

    Exchange Policy

    1. Eligibility for Exchanges: Exchanges are subject to product availability.

    2. Timeframe for Exchanges: Initiate exchange within 7 days of delivery.

    3. Conditions for Exchange: Items must be in their original condition and packaging.

    General Guidelines

    1. Packaging and Shipping for Returns/Exchanges: Customers are responsible for ensuring that items are properly packaged and shipped back to us.

    2. Quality Assurance: All returned items undergo quality checks. We reserve the right to refuse a return/exchange if items do not meet our standards.

    3. Customer Support: For any queries or assistance with your return/exchange, please contact our customer support.

    4. Feedback: Your feedback is important to us. Please feel free to provide feedback on your return/exchange experience.

    Note: Policy subject to change. Check product compatibility before ordering to reduce returns